Product Reviews


Product reviews, whether good or bad, help visitors make an informed decision before buying an item. As a company we can shout as much as we like about how good a product is, but reviews detailing real life experiences are more valuable to our customers. Product reviews also help us improve our products and services, so please do not be afraid to leave a suggestion for a product.


It couldn't be easier to leave a review. In the product listing, just click on the (CLICK TO LEAVE A REVIEW) tab next to the retail price and a review screen will pop-up. Just add a title, a five star rating, and your review and click SUBMIT. It couldn't be easier.

Every review is sent for approval before going live on the site. Any review that uses abusive language or is deemed inappropriate will be removed.


We also use Trustpilot as an independent review system provider for our customers to rate our service. Emails get sent out a few weeks after orders have been received for the opportunity of our customers to rate their buying experience form us. there is no pressure to complete them but we are grateful for all feedback, whether positive or negative.


As a thank you for taking your time to leave a product review, we will enter your details in to our monthly draw for a chance to win £250 of Sub Zero Store vouchers. Multiple reviews are allowed and will be entered in to the draw separately, but they must be for different products. Winners will be contacted via email and also announced on our social media sites.