I have forgotten the combination on my padlock, can you help?
Unfortunately no, the number you set is the only one that will work.

Can I put my thermal mug in the dishwasher?
We recommend that you do not put your thermal mug in the dishwasher. Although this won’t harm the workings of the mug, the dishwasher will take the paint off and this could potentially damage your dishwasher.

What is the top lid for on your thermal lids?
The top lid is used as a pressure release airlock which is used if the contents are allowed to cool down. This may normally cause a vacuum and then the main lid may be stiff. By using this top lid and rubber valve, the top should always be easy to open.