August 21st, 2015
Always looking to improve our customer service and product range we have recently carried out a major upgrade to our website so that we now have 60%+ more products available to buy online. Our range has been extended to include many more summer and winter lines from our own brand and our supplier network, so that we stock everything you would need for weekend hiking or trips to extreme environments around the world.
While we have obviously changed the appearance of the site this has been a very small part of the changes. The main focus of our efforts has been delivering more choice and a better online shopping experience to our loyal customers. To this end we have added account facilities to our site so that you can now login to your account and create multiple delivery addresses, manage saved shopping baskets, review past orders and view your product ratings. We are also tracking stock levels so you will know before placing your order that your chosen product is in stock.
Our new site also gives us the ability to deliver a more varied series of promotions so we will be working with our suppliers on the run up to the Christmas period to delivery some truly exciting new offers and promotions. We hope that you will enjoy them and that you will find some really great presents for the dedicated outdoor enthusiast.
But in addition to all these super technical changes we have updated our customer service so you can now enjoy free UK delivery on all orders over £25, a 180 day returns period, one year warranty across our entire product range and same day despatch if you order by 3pm. We can’t say fairer than that!